Find China Care

Most medical tourism agencies blur the line between logistics and medicine. We don’t. What we build is a practical itinerary a foreign visitor can actually follow on the ground: confirmed outpatient appointments, a dedicated interpreter in the exam room so nothing gets lost in translation, and a hotel booked on the right side of the city.

Even our street photography carries a disclaimer: "Shanghai, outside the hospital — a street example, not a partner hospital." There is no bloated iOS or Android app to download; the entire service runs as a lightweight web desk operated by ChainEpic LTD. As our footer states plainly, we only handle trip logistics—not medical advice, and certainly not "top surgeon" rankings.

Medical intermediaries often make their money by quietly marking up hospital bills. We charge a flat, transparent coordination fee instead:

Case review: Free. We check if your timeline and request are realistic before anyone pays a cent.

One visit ($480 USD): Covers one city, one hospital department, one confirmed appointment slot, up to 4 hours with a dedicated medical interpreter, one hotel-to-hospital transfer, and English translation of up to 5 pages of your medical reports.

Extra day ($120 USD/day): Covers your interpreter and local transport for an additional day.

The hospital bill: Quoted directly by the hospital and paid to them on-site in RMB. Zero markup from us.

What the $480 does not cover: It is strictly for a single outpatient visit—not inpatient surgery admissions, multi-specialty consultations, or multi-city trips. Diagnostic fees (labs, imaging, endoscopy), flights, and hotels are paid separately by the visitor. Clinical decisions stay 100% between you and the doctor.

Refunds are equally straightforward: If you cancel before the hospital confirms your appointment slot, the $480 is refunded in full. Once the slot is locked in, the fee is non-refundable since the coordination work is complete. Extra days can be cancelled up to a day in advance for a full refund.

If you visit /hospitals today, the headline reads: "No named hospital pages yet." We only publish a dedicated page when a specific hospital department has a proven workflow for international patients and gives us the green light to name them publicly. Until then, planning starts with the city and the commute.

In our About page (drafted in October 2026), we list everything we refuse to do: we won’t name a "best" clinic, quote procedure prices, interpret legal eligibility for IVF, plan itineraries that exceed your visa stay, or fabricate patient recovery stories and success rates.

We focus on five types of visits: comprehensive health checks, plastic surgery, dental implants, hair transplants, and IVF—while leaving candidacy and pricing strictly to the hospital. On our Shanghai guide, we call out the most common rookie mistake: "A Bund hotel for a Pudong morning." The Bund is a terrible default if your morning appointment is east of the Huangpu River. Our rule is simple: district first, hotel second, hospital name last.

We ask visitors to reach out only once they have real travel dates in hand (e.g., "12–18 May, must fly out on the 18th"). An actionable schedule can only be built around real flights.

The intake form asks for the basics: your name, email, country of residence, target city (Shanghai, Beijing, or Guangzhou), the treatment you’re exploring (with "Not sure yet" as the default), your available days in China, and an optional PDF of prior medical records (up to 8 MB).

Before hitting send, every visitor must check a single box: "I understand Find China Care does not give medical advice, does not quote hospital fees, and does not book a procedure."

By design, our web server stores zero patient data. Submitting the form routes your message and PDF attachment directly via Resend to hello@findchinacare.com, leaving nothing sitting in a website database. (And if someone is facing a medical emergency, the page directs them straight to local urgent care rather than filling out a web form.)